The MDH Hospice Recognized as Honors Recipient for Fourth Consecutive Year

MACOMB, Ill. – The McDonough District Hospital Hospice program was recently recognized by HEALTHCAREfirst as a 2019 Hospice Honors Elite recipient. This is the fourth consecutive year the program has been recognized as Hospice Honors, and the second year earning the Elite status.

The Hospice Honors is a prestigious annual review recognizing hospice programs that continuously provide the highest level of quality. Award criteria was based on Hospice CAHPS survey results evaluating performance on a set of 24 quality indicator measures. Hospice CAHPS are a nationally recognized survey tool which stands for Consumer Assessment of Healthcare Providers and Systems. 

Individual performance scores were aggregated from all surveys and compared to a national score calculated from all partnering hospices contained in HEALTHCAREfirst’s Hospice CAHPS database.

The MDH Hospice was one of only three hospice programs in Illinois named as an Honors Elite recipient, and one of 59 across the nation. To earn Elite status, the hospice program must score above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. 

“We are honored to be one of the three programs in the state recognized as Hospice Honors Elite. This designation accurately shows our dedication and commitment to our patients and their families,” said Deb Lawver, Leader of Home Health and Hospice. “Our devoted team is here to help when the need is there, and this award demonstrates our continued drive towards providing superior service to our community.”

The MDH Hospice provides care within a large multi-county area covering all of McDonough County and portions of Adams, Fulton, Hancock, Henderson, Schuyler and Warren counties. A registered nurse is on call 24 hours a day, 7 days a week to answer questions over the phone or provide a professional visit. For more information about The MDH Hospice call (309) 836-1543 or log onto MDH.org.

Above, The MDH Hospice team receiving a Healing Hand Award earlier this year. Pictured (L-R): Hospice staff members Angela Gibbs, MSW; Dr. George Roodhouse, Medical Director; Shelli Akers, RN; Anna Klenk, RN; Kristie Nelson, RN; Tracy Fuqua, RN; LaDawna Royer, NP-C; Lisa Hood, RN. Additional members of The MDH Hospice team (not pictured) include: Julie Murphy, Counselor; Mackenzie Coulter, CNA; Etta McHone, CNA; Lara Lafary, CNA.